Information

Withdrawal from the contract

This is an English translation for information. The binding version is the Polish one. Polish version

Version of: 2026-11-15

ANNEX NO. 1 INFORMATION ON WITHDRAWAL AND FORM

The right of withdrawal applies in the cases specified in § 10 of the Terms. The period is 14 days from receipt of the goods by the Consumer or by a person designated by the Consumer other than the carrier. To withdraw, it is sufficient to send an unequivocal statement to garrycraft.workshop@gmail.com or to the address: Graniczna 151H lok. 1, 32-084 Bibice.

In the event of withdrawal, the Seller refunds the payments, including the cost of the cheapest ordinary delivery, within 14 days of receiving the statement, with the right to withhold the refund until the goods or proof of their return have been received. The Consumer returns the goods within 14 days of withdrawal and bears the direct cost of return if the Consumer was informed of this in advance.

The right of withdrawal does not apply in the cases set out in Article 38 of the Consumer Rights Act (ustawa o prawach konsumenta), in particular for non-prefabricated goods manufactured according to the Consumer’s specification or serving to satisfy the Consumer’s individualised needs.

FORM (optional):

To: Garry Craft, Oleksandra Zvaholska, Graniczna 151H lok. 1, 32-084 Bibice, garrycraft.workshop@gmail.com.

I hereby give notice of my withdrawal from the contract of sale of the following goods: __________________. Date of order/receipt: __________. Full name: __________. Address: __________. Date: __________. Signature (only for a paper form): __________.

Online form

You can also submit the statement using the form on the Withdraw from the contract here page. After you send the form, you will receive a confirmation of receipt at the e-mail address you provided, containing the text of the statement and the date and time it was submitted (if the e-mail address differs from the one given in the order — a confirmation with the statement number and the date and time of submission; we will send the full text once we have confirmed that the statement comes from you). The confirmation of receipt does not determine whether the right of withdrawal applies: we will inform you of our position by e-mail without undue delay, and no later than within 14 days of receiving the statement. Using the form is not mandatory.